Privacy Policy
VIOTALK.COM PRIVACY POLICY
Welcome to Viotalk.com. ("Viotalk.com") Internet based video communication system. In this Viotalk.com Privacy Policy, we call our video communication service the "Viotalk.com Video communication system." "You" or "Users" refers to you and anyone else who uses the Viotalk.com Video communication system through your account.
Your Privacy
At Viotalk.com, we recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. That's why we have put a policy in place to disclose how your personal information will be collected, used and protected. This Privacy Policy applies to the Viotalk.com Video communication system.
A Note to Children and Parents
We intend the Viotalk.com Video communication system for use by adults. Children are not eligible to use our services and we ask that minors (under the age of 18) do not submit any personal information to us. If you are a minor, you can use this service only under the supervisions of your parents or guardians.
Your Consent
By using the Viotalk.com Video communication system, you expressly consent to the information handling practices described in this Privacy Policy. This Privacy Policy is incorporated into and is subject to the Viotalk.com Video communication system Service License and User Agreement ("SUA") http://www.Viotalk.com/privacy policy .Your use of the Viotalk.com Video communication system and any personal information you provide through the Viotalk.com Video communication system are subject at all times to this Privacy Policy and the SUA http://www.Viotalk.com/privacypolicy .
A Note to International Users
Viotalk.com is located in the United States. Because Viotalk.com. operates globally, however, we may make information we gather available to our worldwide business units. For those using the Viotalk.com Video communication system in the European Union or other regions with laws governing data collection and use that may differ from United States law, please note that the personal information you provide will be transferred to the United States for use by Viotalk.com and its affiliates for any of the purposes described in this Privacy Policy.
Information Viotalk.com Collects
By using the Viotalk.com Video communication system and providing us with your personal information, you consent to the transfer and use of your personal information.
Information you provide:
You may provide to Viotalk.com what is generally called "personally identifiable" information (such as your name, email address, credit card number, postal mailing address, and telephone numbers) if you use the Viotalk.com Video communication system, or if you order premium services from Viotalk.com.
"Automatically collected" information:
When you use the Viotalk.com Video communication system we automatically record certain information from your system by using different types of tracking technology. This "automatically collected" information may include Internet Protocol address ("IP Address"), a unique user ID, and call log information, such as who you called, the duration of the video call and any video email messages.
How Viotalk.com Uses Information
Viotalk.com may use the information that you provide or that we automatically collect to:
- operate, maintain, enhance, and provide the various features of the Viotalk.com Video communication system,
- provide technical support,
- perform credit fraud screening services for transactions between you and us and/or others, and
- send administrative communications such to notify you of major Viotalk.com Video communication system updates, for customer service purposes, and to send privacy or security related notices.
How Viotalk.com Shares InformationWith our service providers, vendors and affiliated companies:
Viotalk.com may provide personally identifiable information and non-personally-identifiable to our subsidiaries, affiliated companies, or other businesses or persons for the purpose of processing such information on our behalf. We require that these parties agree to process such information in compliance with our Privacy Policy, and we use reasonable efforts to limit their use of such information and to use other appropriate confidentiality and security measures.
With law enforcement:
Viotalk.com may disclose personally identifiable information and/or non-personally-identifiable information if required to do so by law, or in the good-faith belief that such action is necessary to comply with state and federal laws or respond to a court order, Viotalk.com also reserves subpoena, or search warrant.
To protect ourselves and others:
the right to disclose personally identifiable information and/or non-personally-identifiable information that Viotalk.com believes, in good faith, is appropriate or necessary to enforce our SUA, to protect Viotalk.com from fraudulent, abusive, or unlawful uses, to initiate, render, bill and collect for amounts owed to Viotalk.com, to investigate and defend itself against any third-party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of our web site, and to protect the rights, property, or personal safety of Viotalk.com, our users or others.
With advertisers:
Viotalk.com does not share your personally identifiable information with other organizations for their promotional or marketing use without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out.
Your Access to Your Information
You may access, edit or update your personal information at any time by logging into your Viotalk.com account, and clicking on My Account (for Viotalk.com users).
Security
We take reasonable steps to protect personally identifiable information and information we collect from unauthorized access, disclosure, alteration, or destruction. Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your information that they collect from our site. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications will always remain private.
If Viotalk.com learns of a breach of its security systems we may attempt to notify you electronically so that you can take appropriate protective steps. Viotalk.com may post a notice on our website if a security breach occurs. If this happens, you will need a web browser enabling you to view the website. Viotalk.com may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify us at privacy@viotalk.com
In the event of certain business transfers
Information about our users, potentially including personally identifiable information, may be disclosed in the event of an insolvency, bankruptcy, or receivership, or as part of any merger, acquisition, debt financing, sale of company assets, or other business transaction in which personally identifiable information could be transferred to a third party as one of the business assets of Viotalk.com.
RETURN POLICY
30 Day Money Back Guarantee
Viotalk.com is committed to customer satisfaction. If a service plan subscription that you have purchased from us does not meet your expectations, we will reimburse you with a full refund if you contact us within 30 days of your purchase date to place a Return Order Request.
Purchases which do not have a Return Order Request filed with Viotalk.com Support within the relevant 30 day guarantee period are considered non refundable.
Questions?
Contact Viotalk.com Support at support@viotalk.com
Changes and Updates to this Policy
This Privacy Policy may be revised periodically. Your continued use of the Viotalk.com Video communication system constitutes your agreement to this Privacy Policy and any future revisions. The most recent version of this Privacy Policy will always be available at http://www.viotalk.com/policies.php .
Contact
If you have any questions or comments about this Privacy Policy, please contact us at privacy@Viotalk.com.
Viotalk.com